Terrible experience in renting a car from OS Autonoleggio in Catania, Sicily.
They charged my credit card for 704.00 Euros after we left the country and returned the car in perfect condition.
We returned the car at the Catania airport on July 7th around 8:10am. An employee of the rental company checked the car, took the keys from us and said, “it was paid by credit card, no need to come into the office, all is good and you can leave”. The car was left with more fuel than it was required, and in the exact condition as at the start of the rental.
If there was any damage to the car, why was it not brought to our attention prior to accepting the keys? It is very disturbing that the rental company would lie and take advantage of foreign customers.