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Unprofessional Guide: Paola Migliorini www.florencetour.com

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Houston, Texas
5 posts
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Unprofessional Guide: Paola Migliorini www.florencetour.com

Paola Migliorini with www.florencetour.com was the worst and unprofessional tour guide I have ever encountered! On 16/1/2010, I was scheduled for 3 hours to tour Florence. She went by a theater to meet friends to get tickets for the evening performance, went by her apartment to tell her husband she would be an hour late - which she charged me for; and was VERY uninformed or uninterested in her subject matter. When I canceled the next day, she called me at my hotel on Saturday evening and DEMANDED an explanation. I was extremely disappointed and shocked.

Savannah, GA
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1,832 posts
29 reviews
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1. Re: Unprofessional Guide: Paola Migliorini www.florencetour.com

Thank you for this input. Sorry you were disappointed. I had considered using this service during a recent trip, but was "put off" by what seemed undue pursuit of the client after my initial inquiries. I love an interested tour provider, but don't enjoy e-mail pursuit that is unnecessarily agressive/frequent. I've previously read really nice things about this company....maybe some adjustment is in order and would bring things back up to standard. I love to write glowing reports on my experiences (and most are), but I think we owe it to our fellow travelers to make your kind of report as well.

2. Re: Unprofessional Guide: Paola Migliorini www.florencetour.com

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Removed on: 21 July 2010, 07:17