We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Contact email for Pestana Porto Santo

Milton Keynes...
Level Contributor
1,126 posts
32 reviews
Save Topic
Contact email for Pestana Porto Santo

Stayed there for first time last October & emailed to ask nicely for room location preference (if possible). Going again this October but can't recall what email address we used, can anyone confirm?

guest@pestana.com or fo.portosanto@pestana.com

Thanks.

8 replies to this topic
Madeira, Portugal
Level Contributor
10,746 posts
77 reviews
Save Reply
1. Re: Contact email for Pestana Porto Santo

guest@pestana.com

you need to identiffy the Hotel in the email, it is a generic email

Milton Keynes...
Level Contributor
1,126 posts
32 reviews
Save Reply
2. Re: Contact email for Pestana Porto Santo

Thank you. They were obliging last year (or maybe we were just lucky) but we got what we asked for.

Manchester
Level Contributor
34 posts
17 reviews
Save Reply
3. Re: Contact email for Pestana Porto Santo

Any suggestions on preferred room locations? We are heading out there in just over a week.....

Milton Keynes...
Level Contributor
1,126 posts
32 reviews
Save Reply
4. Re: Contact email for Pestana Porto Santo

TBH we just asked for a ground floor pool view room last year, & that's what we got. Will probably ask for the same again this year.

Have a great holiday.

Blackpool, England
Level Contributor
821 posts
137 reviews
Save Reply
5. Re: Contact email for Pestana Porto Santo

Re the rooms; your basic choice is either pool view or not and ground or first floor. If you have a standard room rather than a suite, ground floor rooms offer no privacy as you can see directly into your room from the path that runs around. Go for a first floor room that will have a private balcony.

Pool view rooms have nice view but can be noisy as the main path in resort runs around the pool.

None of the rooms offer a true sea view as there is a set of high sand dunes between the resort and the beach.

Milton Keynes...
Level Contributor
1,126 posts
32 reviews
Save Reply
6. Re: Contact email for Pestana Porto Santo

Very good points Worslesr. Not things we'd be aware of last October (& hopefully not this Oct either), but would of course be very valid during kids holiday times when there would definitely be a whole lot more noise & foot traffic.

Thanks.

South Wales
Level Contributor
2 posts
11 reviews
Save Reply
7. Re: Contact email for Pestana Porto Santo

Hi ,

My family & I are going to the Pestana Porto Santo hotel in Sept this year ( 2018 ) can you tell me please are men required to wear long trousers for evening meals in the restaurant ? Or will smart shorts be acceptable ?

Also when does the all inclusive start & finish each day ?

I see you went in October ? What was the weather like then is it still warm with sun ? Hopefully we will have good weather in Sept ?

Hope to hear from you.

Regards

Peter

Mentioned in this post
Pestana Porto Santo All Inclusive
Pestana Porto Santo All...
2,733 Reviews
Porto Santo Island, Portugal
Blackpool, England
Level Contributor
821 posts
137 reviews
Save Reply
8. Re: Contact email for Pestana Porto Santo

Smart shorts are OK at dinner, dress code actually says long trousers are recommended but not compulsory, no swimwear or flip-flops allowed.

I have been to Porto Santo twice in September and both times had good weather (mid 20’s C) with just one short shower in a week.

AI finishes at 11:00pm (not sure when it starts but was drinking champagne with breakfast).

Mentioned in this post
Porto Santo Island
Porto Santo Island
Madeira Islands, Portugal
Reply to: Contact email for Pestana Porto Santo
Get notified by e-mail when a reply is posted
Get answers to your questions about Porto Santo Island