Say you had a client who was arranging a long and complicated (and costly) itinerary. Room bookings required connecting rooms or family suites or the like. Ferries and airplane routes played an important part and needed to be ironed out. So the itinerary changed many times, and many, many emails were exchanged.
So all decisions have been made and everything worked out. Now it is time to pay.
What is the standard practise at this point? Before the client pays, do you put the itinerary and each booking on some kind of manifest or firm letterhead or something like that? So that the understanding of what the client is paying for is in one document?
I understand vouchers are issued after the payment and often upon arrival. I am just talking about finalizing the details of the trip and how that is typically done.
In my case, planning the itinerary has been a long and complicated process and there were many decisions made along the way. We exchanged many hundreds of emails. Now it is time for me to wire a considerable amount of money to this small operator in Greece and he is completely furious that I asked the details of my bookings be put on letterhead -- or at least in one email -- before I wire over the money. I think he is an honorable man, and I am very puzzled by his reaction.