I booked a SeaJets ferry from Ios to Mykonos on May 29th at 12:35pm through the website directferries.co.uk. When I arrived at the ticket kiosk to print my tickets they informed me that the ferry was cancelled due to bad weather - it was cloudy and very windy that day. I booked a larger ferry that was still running at a later time and was told that I would get a refund for my SeaJets ferry. I emailed directferries but they informed me that SeaJets said the ferry was not cancelled and ran on time as scheduled. I tried emailing SeaJets directly but have gotten no response yet. Is there anything I can do to get a refund? Is there any way for me to prove it was canceled?
Any help would be appreciated.