Has anyone else tried to make a booking for a ferry through Direct Ferries and been conned into thinking it was cheaper and then discovered the booking has been made for a different date?
We just booked a ferry from Frederikshavn to Gothenburg for 21 July advertised at a good price, but when we had paid for the booking it had moved to the next day. We purchased a flexi ticket so were able to get it rearranged at an increased cost. Funnily enough this was the difference between the cost we saw on The Stena ferry website. Apparently other people had complained about this to the operator I spoke to at Direct Ferries. When we tried to cancel, it transpired we had to pay a fee which was considerably more. What a scam! Beware of this and book directly with the ferry company. We have learnt our lesson.