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Lion resorts capitail coast

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scotland
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37 posts
2 reviews
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Lion resorts capitail coast

Has anbody who signed up with lion resorts tried to book the Capital coast resort for next year,they keep telling me that there

reservation system is still down after 5 months,but i can book

the other places.,but declined after the other holiday village in

paphos we went to this year?

Jacker

Cambridge, UK
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2 posts
6 reviews
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1. Re: Lion resorts capitail coast

Yes, we have been trying since mid September and get the same message, but there was no mention when we were there in May or when we first contacted them about booking next year back in early August

Aberdeen, United...
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2. Re: Lion resorts capitail coast

Hi

You are not alone. We also have been trying to book for next Summer and have been told dates are not yet available. We have sourced flights which are increasing in cost almost weekly but which we obviously can't book and are becoming rather disillustioned by the whole concept having now spent £16,000 on accomodation which we can't book. It is quite ridiculous because if you want to reserve an appartment at Capital coast outwith Lion resorts you can reserve straight away yet people who have paid a lot of money upfront are unable to secure a booking. I have read the rules and regulations and they state that accomodation will be available for booking one year in advance.

scotland
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37 posts
2 reviews
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3. Re: Lion resorts capitail coast

This is the history from my first message

6th June from Michelle Weston reverations board not working

20th july same story software problems.

29 Aug not fixed due to software company being on holiday for the month

17th oct hope to have fixed by end of Oct

Michelle said on all enquiry,s that she would update me as soon as reservation problem wouls be fixed?.

After working in the major computer company for 34 years,I have my own

theory,

P.S Does the hilton hotel chain have this reservations promblems?

scotland
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37 posts
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4. Re: Lion resorts capitail coast

continue message

You can book any resort except Capital coast resort if there reservations board as problems how do they book the other resorts.

Lion resorts only rent a small no of apartments from KLR whom own the place .That is why you can book with other company,s.I asked Michelle

why don,t you use nthe KLR booking system as you are the partner company,s Guess what no reply?.

sorry to hear about booking i assumed you signed up for the lot

I singned for for four weeks for 3.5k but after the holiday village in paphos

made major complaints,they did opligise,I thought it was me for complaining. Will try again and inform on all answers.

Cambridge, United...
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5 posts
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5. Re: Lion resorts capitail coast

And your theory is???

I aksed them point blank yesterday if the company was in trouble but was told no way. I am expecting a call from the Sales Manager to discuss this but nothing so far :(

scotland
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37 posts
2 reviews
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6. Re: Lion resorts capitail coast

Kouroushi Lion Resorts(Kouroushibros} own the Capital Coast,I think

that they have fallen out,that is why Lion Resort cannot book the

Capitial Coast,but can book the other resorts they don,t own.From my

experiance with dealing with them this year,the sales dept and the

reservation dept are on different planets?.Hence my question why they

don,t use the KLR Booking system?. I might be wrong,but we will

see what the Sales Manager says,

They told me that the After Sales Manager is iankerby@lionresorts.com

P.S Will wait till Monday and E-Mail again

Cambridge, United...
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5 posts
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7. Re: Lion resorts capitail coast

Yeah, that's the guy! No response yet but I plan to call again on Tuesday, when I am off work again!

Let's keep each other posted on this, your theory DOES make sense!

scotland
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37 posts
2 reviews
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8. Re: Lion resorts capitail coast

I thought the sales might be Ian i met the guy when i went to the capitail coast for the hard sell,on my last trip,I would not buy a car from this guy

nevermind invest any more money,but they still owe me two weeks holiday so i will keep pushing like you do julie, Keep in touch

Regards

David

Carlisle, United...
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9 posts
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9. Re: Lion resorts capitail coast

Oh dear. I've just tried to book for next year at Capital Coast with Lion. I've had the same message, that the booking system was down and would hopefully be fixed in a few weeks. Was immediately worried as it doesn't really add up, so got on google and found this post. Really concerned now and not sure what to do about it. Do I book another resort or wait it out? Will look forward to hearing how you get on with the after sales manager.

Thanks

scotland
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37 posts
2 reviews
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10. Re: Lion resorts capitail coast

Yes did send message to Ian and told him that there a lot off customers that

where not happy but told him that most off them thought lion resorts where

not telling the true. will not repeat message but it was in strong xxx

also send message to KLR saying that customers might take legal action

don,t hold your breathe unless you get a reply. will keep everbody updated

Jacker