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Stay away from Villa Cascades and Pierres Caraibes

Orchard Park, New...
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2 posts
5 reviews
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Stay away from Villa Cascades and Pierres Caraibes

Back at the end of 2013 we made the biggest mistake in all our years of traveling to St. Maarten when we decided to book a week+ at Cascades. This was our groups 5th trip and NEVER EVER were we treated with such disrespect as we were by Pierres Caraibes and in particular Pascale. We were sold the biggest bunch of lies starting with our on site caretaker "Willie" who must have been a ghost because we never seen him in the 8 days at the villa. There was no working phone, electricity goes out and we cannot leave the premises because the electric gate could not open. We were locked in our room because the door hardware lock broke, sliding door was rusted shut......and this HORRENDOUS management company has the audacity to charge us for repairs. That was the only time we did see them was when a bill was delivered to the villa. I can go on and on with all the lies and problems we encountered but let me just warn everyone. STAY AWAY FROM VILLA CASCADES AND PIERRES CARAIBES. If there was a rating below 0 this place and Pascale would get it and I hope someday Pierres Caraibes is out of business. They are the most dishonest and disrespectful people we have ever met!

N.Attleboro Ma.
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34 posts
20 reviews
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1. Re: Stay away from Villa Cascades and Pierres Caraibes

Wow that's awful. We have rented a Villa and heading to St.Maatren in a few weeks and Pascale is the management rep. very disturbing.

2. Re: Stay away from Villa Cascades and Pierres Caraibes

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Removed on: 11 July 2017, 00:52
Florida
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1 post
39 reviews
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3. Re: Stay away from Villa Cascades and Pierres Caraibes

I rented villa Cascades in the past to clients many times and never had an issue, neither with the villa or anyone from Pierre Caraibes. Pascale is always been very professional and prompt to attend to anything was required.

Oakland, California
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1 post
9 reviews
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4. Re: Stay away from Villa Cascades and Pierres Caraibes

i am truly sorry for what u went trough .and also i am shocked it is unbelievable.. thanks for the advise i am planning to go on vacation but definitely i am not staying at this place . you a wonderful day ..hope you get a chance and go somewhere else and be treated as the way you deserve .. peace be upon you ..

Edited: 26 June 2014, 05:23
5. Re: Stay away from Villa Cascades and Pierres Caraibes

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TripAdvisor staff removed this post because it did not meet TripAdvisor's forum posting guidelines with prohibiting self-promotional advertising or solicitation.

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Removed on: 11 July 2017, 00:52
Yardley...
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1,999 posts
23 reviews
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6. Re: Stay away from Villa Cascades and Pierres Caraibes

I don't have any knowledge of this villa but have seen credible complaints about Pierres Cariabes in this forum over the years including a couple of months ago. as a renter I would not even consider any villa through this management company as there are many others on the island without any negative feedback from renters. jmo

Monrovia, Maryland
1 post
2 reviews
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7. Re: Stay away from Villa Cascades and Pierres Caraibes

12 of us had a family reunion there last week and had a great time. If there was a problem in the past it is LONG gone. Had a GREAT time! Highly recommend this place and feel free to contact me for an individual reply.

8. Re: Stay away from Villa Cascades and Pierres Caraibes

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