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renting in ventnor

Chester, United...
9 posts
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renting in ventnor

has anyone rented a cottage called winyards and had a poor experience - untended garden/no bbq/ untended balcony

12 replies to this topic
Isle Of Wight
Destination Expert
for Isle of Wight, Sitges
Level Contributor
3,598 posts
251 reviews
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1. Re: renting in ventnor

It's already listed on TA. Have you submitted a review?

Chester, United...
9 posts
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2. Re: renting in ventnor

still on-going dispute wondering if anyone has had a similar experience but not complianed - they will recognise the property if they have been there

Isle Of Wight
Destination Expert
for Isle of Wight, Sitges
Level Contributor
3,598 posts
251 reviews
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3. Re: renting in ventnor

I'd write a new topic with the property name in the title. You could try some serious Googling, you may pick up some reviews on other sites.

Writing a review on TA may be enough to encourage some others to do the same, confirming your concerns/compalints

Chester, United...
9 posts
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4. Re: renting in ventnor

review been submitted for 3 weeks and acknowledged as received and still not posted

Staffordshire...
Destination Expert
for Staffordshire
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16,077 posts
21 reviews
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5. Re: renting in ventnor

Perhaps worth contacting TA to ask where it has got to. There's a Help Centre tab at the bottom of the page.

Chester, United...
9 posts
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6. Re: renting in ventnor

winyards now posted on trip advisor and adverse experiences are starting to come in - we have been accused of breaking things that were reported broken months before we rented the property! please help us with this and post it here as well as sending your experience to QualityinTourism@uk.g4s.com

Chester, United...
9 posts
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7. Re: renting in ventnor

TA had to email us for rental verification from the deposit receipt obviously no response from the agent

Aylesbury
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for Playa Blanca
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11,584 posts
30 reviews
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8. Re: renting in ventnor

Hi Vera

I saw the garden pictures Vera you could approach your local trading standards in your telephone book. If they think you have a case they may take it up on your behalf

Chester, United...
9 posts
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9. Re: renting in ventnor

trading standards is already on the horizon but need a response from owners first if possible. havent yet sent final formal complaint, (one went in while we were there), but then we found more and I have just discovered terms and conditions for 4 star rating. so letter to owner early next week, keeping in mind support and further info/proof received from fellow sufferers. health and safety already alerted to kettle problem. tourist england already involved, and we may very well try and involve press. thanks for your advice much appreciated

Edited: 13 October 2012, 15:44
Chester, United...
9 posts
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10. Re: renting in ventnor

owner still not responded, hasnt even picked up the latter - now waiting 3 weeks at the sorting office. trading standards now involved. agents not only obstructive and unhelpful, but appear to be economical with the truth re alleged damage

no care/concern by either party about the end user on which their business is based - more where they came from!

Edited: 11 November 2012, 14:41
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