For all who have been curious or concerned about the management switch, let me assure you, you have ABSOLUTELY have nothing to worry about. I am currently at ERC in the EXCELLENCE club and the food, service, rooms, amenities are top notch. I have asked severly employees here about the new management and all they can say is that things have gotten better.
If you have any questions about the resort let me know and I can answer them or find out the anwer for you while I am here at the hotel. I will have a complete trip report when I come back, but anyone who is worried about the new management, you have nothing to worry about so sleep well tonight.