BEWARE of exchange rates when reloading your Travelex CashPassport online using BPay!!!!!!!
I had previously purchased in Australia a Travelex CashPassport card in Euro's and used it successfully when travelling around Europe. I found it very convenient for withdrawing cash from ATM's in most cities.
I recently loaded AU$ 4000 onto the card via the BPay number shown on the card for an upcoming trip to Europe and am outraged to discover that the exchange rate used by BPay to convert AU$ to Euro's is nearly 10% lower than the Bank rate for the same date. My CashPassport acount was credited with 200 Euro's LESS than what I would have received from my Bank if I had purchased Travellers Cheques instead.
When protesting this discrepancy with Travelex I received an excuse that the rates are set by BPay and that they do not necessarily relate to the official Bank rate of exchange.
If you are going to use Travelex CashPassport, be sure to upload it at a Travelex Office where you can check the exchange rate being used or use a direct online bank transfer but DO NOT USE BPay!!!
Once burnt - twice shy!