I'd like to start by saying the actual van as well as the service i got from matt in the sydney office was great. unfortunately, Apollo camper failed in every other way. i lost over $300+ in errors made by this company when using my credit card. first, they overcharged my credit card (when i clearly only authorised them for a lesser amount) when i had already paid a deposit, and when they refunded this amount, i lost over $150 in credit card fees, and changes in exchange rates. then they refunded my bond (less 2% fee, when mastercard charges 0.98% fee), to a DIFFERENT card that i used, so ive had to pay another $150+ in fees, exchange rates and bank cheque costs to send the amount back to the correct credit card.
the company accepts no responsibility and mirrors every other review i see about these guys. no wonder they dont have a TA account. they realise it would be all bad reviews!!!