Firstly I booked some parking through Jetstar. I wasn't advised by Jetstar that the parking was off site and later received an email confirming my booking with this company. I went with it even though it was my preference to park at the long term car park as we were travelling with a baby with disabilities. Due to Andrew's not having a car seat they offered to deliver our vehicle upon arrival back into Melb. This was confirmed at the time of lodging the vehicle. I have a brand new Holden Colorado. The car parks were quite small and found it easier to reverse the vehicle into the car park. I used a function of automatically folding the mirrors in just so I can get by. Upon arriving back into Melb I rang the phone number supplied and tried to confirm with the staff member about bringing my veh to the airport. All I got was an abrupt 'go to bus stop 6' several times. 30 mins later I receive a phone call, why didnt you get on a shuttle bus. After explaining the situation I was told that the vehicle would be with us in 5-7 minutes. Well 25 mins later the vehicle arrived with an apology and a $20 refund for next time. I noticed that the mirrors had been folded out but I guessed forced (even though management assure me they are aware of every vehicles functions). After travelling a further 6 hours home, I later got a bad feeling. What if they played with the four wheel drive knob in between the seats looking for the mirror button. A design fault of these vehicles is no 4wd indicator light on the dash. I checked my vehicle the next morning and I couldnt believe my eyes the knob was in the central position which was 4wd high. I felt sick that I didnt pick it up and more angry that Andrews had put my vehicle in 4wd and delivered it to me at the airport. I checked with my local Holden dealer who advised that if I didnt feel any binding in the vehicle that it 'should' be ok but to change the transfer case oil as a precaution. I have contacted Andrew's management who have done their own investigation and havent denied putting it into 4wd but flatly refuse to pay for the oil change. I will never know how much damage this had done to the vehicle in the future. I put this story on their facebook site but it was deleted, maybe the truth hurts. Andrew's Airport Parking stated to me that it was my responsibility to check every function of the vehicle before I leave, even though they are familiar with all vehicles and even if they put it in 4wd on bitumen and delivered it to me at the airport. As you can imagine I wont be using this company or recommending it to anyone.