We were going to hire a campervan in New Zealand, and in fact paid a deposit on a Backpacker Wanderer.
However, we received an E mail pressurising us into paying all sorts of "liability reduction options" and, most worryingly of all, stating that if we didn`t take one of these "liability reduction options" we`d have to leave a 3500 NZD bond on our credit card !
Now we`ve hired cars all over the world, and numerous boats on the canals of the UK, and we`ve never had to leave a huge credit card bond. OK most boatyards, and some car hire firms, try to get more cash out of you for "damage waiver" schemes etc, but they never say they`ll take a huge charge on your credit card if you don`t pay the extra. I used to work in the tool hire industry and damage waiver was always pushed because it`s basically pure profit, so as a rule I never bother with it. Apart from anything else I object to companies advertising one price then trying to add stuff on left right and centre, I feel it`s underhand.
So my questions are :
Are Backpacker the only ones who adopt this policy or are all the other hire firms the same ? And how do they get away with it !
Has anyone had a hire firm try to get money off your credit card bond, fairly or not ?Edited: 11 October 2011, 19:46