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Jucy Car Rental

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KL
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265 posts
1 review
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Jucy Car Rental

Anyone use this car rental company before? IS it recommended?

70 replies to this topic
Johor Bahru...
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1,467 posts
38 reviews
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21. Re: Jucy Car Rental

Hi Baggio007,

Welcome to NZ forum and thanks for sharing your experience with us here. If you don't mind to share the detail about the unpleasant experience, then it will be very appreciated, for the benefit to other who'is looking for car rental. With the detail too, I think it will be easier for one of our DE here to contact them for their feedback. It's fair to listen from both sides for this issue.

Wellington, New...
Destination Expert
for Wellington, Bay of Islands
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10,050 posts
206 reviews
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22. Re: Jucy Car Rental

Baggio what are you going on about. Your post is nothing but a load of unintelligble gibberish

South Pole
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243 posts
27 reviews
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23. Re: Jucy Car Rental

We had a Jucy rental in the South Island not so long ago. It was a surprise to us that it was to be Jucy as we booked through a broker.

The car had only done around 100k so we didn't expect there to be any breakdowns. Modern cars should easily do this sort of mileage with little more than an occassional oil change and a watchful eye on tyre tread.

Both pickup and drop off were straight foward. Staff all seemed to be young.

Two aspects we didn't expect:

a) The seats were dirty - as in, they had funny stains on them. We certainly wouldn't have wanted to see the results of a UV light inspection. We washed our jeans after we dropped the car off.

b) The back doors moaned when opened or closed. I doubt that they had ever been lubricated. This we found disconcerting as it would indicate a lack of care taken during maintenance.

24. Re: Jucy Car Rental

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This post was determined to be inappropriate by the TripAdvisor community and has been removed.

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Removed on: 24 January 2014, 00:35
 
New Zealand
Destination Expert
for South Island
Level Contributor
28,297 posts
74 reviews
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25. Re: Jucy Car Rental

That all sounds terrible, but I am left with 2 questions ;

- you rented at Cairns AU - why post this in NZ?

- why did you drive away with the defective vehicles? the majority of these defects would have been apparent before you drove more than a block. I would have circled the block and handed the vehicle back to them.

26. Re: Jucy Car Rental

-:- Message from TripAdvisor staff -:-

This post was determined to be inappropriate by the TripAdvisor community and has been removed.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Thanks for being a part of the TripAdvisor travel community!

Removed on: 04 July 2014, 23:05
 
New Zealand
Destination Expert
for South Island
Level Contributor
28,297 posts
74 reviews
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27. Re: Jucy Car Rental

Hi Leslie B :)

Sorry, but didn't read too far into your complaint

a - paragraphs are a useful tool and makes reading so much easier

b - you renteda campervan in Australia? - I fail to see what this has to do with NZ.

Hope the rest of your Aussie travels went well :)

Oakland, California
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10 posts
9 reviews
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28. Re: Jucy Car Rental

Sorry, but paragraphs were not an option when writing this. It would have resulted in many different postings. Also, JUCY is an international company and what they do in one country is a good reflection of how they operate all of their branches.

California
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6,758 posts
71 reviews
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29. Re: Jucy Car Rental

But you haven't even bothered to write about this in the Sydney forum. Your only two posts in all of Tripadvisor are in the Christchurch forum.

New Zealand
Destination Expert
for South Island
Level Contributor
28,297 posts
74 reviews
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30. Re: Jucy Car Rental

International company or not, one customer experience in one branch in one country does not reflect on how another branch operates in another country.

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