We used this company for the first time recently and they have provided by far the best service of any airport transfer service we have used on our many trips to Prague.Their website is informative and when you contact them by email the information they provide is first class.
We arranged a pick-up for the 5th May 2007 with a return journey on the 12th May 2007.
The instuctions on the return email were very precise and they even provided a photograph of the meeting point,prices were included and how and when to pay the driver.you pay half going to your hotel and half on your return.
Driver Mike was waiting exactlly where we expected him and he quickly whisked us all out to the waiting car ,a very modern estate car (don't know what type but I am not good with makes of car).Mike ( he speaks excellent English mainly because he is an American) drove to the hotel in an efficient and quick manner talking all the time about Prague ,places to go ,sights to see ,pubs to visit and gave excellent advice on using the railway system.
as we left the car we were given a card with the return pick-up time on it.
True to form Mike was there just before the appointed time to take us back to the Airport,even managing to avoid a traffic jam and get us there just before our check-in opened.
all in all an excellent service we have no hesitation in recommending.
I asked Trip Advisor to post this as a review ,but they do not allow that,but have allowed me to post this on the forum.
I have also sent a copy of this to Prague-airport-shuttle .