I was traveling around Europe recently and decided to purchase a bus ticket to go from Budapest to Prague overnight, and checked the orangeways company. On their website they advertise these great buses with all the amenities etc etc.
ITS A SCAM!
We (me and my boyfriend) got to the departing train station at 10:00 PM and the bus was supposed to leave at 11, it got there late and the bus that arrived was completely different from what is advertised on their page, it was an old piece of junk which was not even orange! It was a white bus, with no sing whatsoever that they were from orange ways, the bus had no AC on it and being winter and past 11 PM it was cold! Really cold the windows on the bus got wet and I got cold water all over my coat. The bus had no light on the hall so you would trip with anyone and anything on the way in...
The seats on that thing were awful, we had to spend 8 hours sitting in an old seat with no cushioning whatsoever and the seats were so tiny you could feel the knees of the person sitting behind you all over your back.
But that is not even the worst of it, there were 2 chauffeurs on the bus and apparently none of them spoke English or refused to do so, and were incredibly rude not only to me, but to every passenger that asked them if they were the bus going to Prague, they did not respond and ignored us or simply babbled a few words in what I assume was Hungarian (given the location). Everyone was so confused as I was, since I am sure we were all expecting a different bus and a different treatment, so no one was sure which bus was the one, if those people were the correct people, etc. They sent several of us to other buses just to get rid of us for a while, and eventually after we came back asking them again after carrying all our luggage around they told is in a very rude manner that yes they were the bus going to Prague.
I felt like cattle, there was no respect for the seats assigned, they did not even check any ones passports on the way in, they handled the luggage as if it was junk....
And to make matters worst, both drivers (which took turns to drive) drove horribly, they were extremely fast and the bus bumped to every single imperfection on the highway and we jumped around like crazy.
Eventually around 4 am they stopped on some kind of border check which was a horrible building in the middle of nowhere surrounded by empty lots and demanded (because believe me, they did not request anything in a kind matter) everyone to get off the bus and take their passports out.
It was cold, we were all tired and honestly, everyone looked pretty scared. The immigration officers were not nice at all and we did not even knew where we were, to this day I don't know what border that was and for a moment there I felt like I was going to be sent to God knows where, it seemed like a horrible movie or a bad dream. it was horrible. A truly horrible experience.
I would recommend you to either look for different options (the eurolines buses that were also stopping on the terminal I was in Budapest looked MUCH better) or just pay the extra cash and go by train or plain, whatever you want, but avoid this company at all costs.