PLEASE HELP!! We were put off the train at the border control on our way from Budapest to Zagreb in Croatia. We lost our holiday, all booked/prepaid accomodation accomodation and flights, and it costed us 400euros to get new train tickets etc to get back to Milan. It was an absolute nightmare. And all happened because my son's visa said "Single ENTRY" AND NOT MULTIPLE ENTRY AS OURS DID, AND AS WE HAVE COMPLETED his forms which he handed in at the embassy in Dubai. But he is a new traveller and did not even think to check the details - for he filled in the given forms correct and I have the printed copy of the forms, prooving he asked for Multiple entry. Does anybody have any experience to know what we could do about it? How we could at least try and complain? It was a very very bad experience!!!