We had a reserved car at Thrifty car rental on Spenard Rd in Anchorage that we booked in March 2013 for June 2013 for 10 days. We told the agent that we would arrive in Seward about 9am and be in Anchorage to pick up car early afternoon. When we arrived they said they only held that car to 11am. They would give us another car for additional $60 per day or we could try again on the next day to see if reserved car would be available but it would be for more money because our reserved rate had expired. I watched a man talking to another agent at this same location beside me; he reserved a car for 3 days. The agent told him that they only rented in a specific 24 hour interval window, so the times he wanted the car would be charged for 5 days.
My husband and I left without a car from Thrifty and took a cab to our hotel. The hotel recommended Enterprise rental on International Airport Road. Our experience at Enterprise went extremely well. Not only did we get a better price than what Thrifty originally quoted, but we got a better car than we had reserved at Thrifty.