What can I do about renting a luxury condo from Southern Vacation Rentals and property is not as advertised. I have sent emails, made phone calls, dropped by rental office to no avail. I spent a large amount of my time trying to get a resolution. We had algae in pool, broken waterfall, broken door to beach, broken gate to pool, were given wrong access codes upon check in.
The condo had stains on furniture, walls, carpet. Kitchen had broken coffee pot, no broom or dust pan, no sponges or washable dish washing rags. This condo is one of the more expensive on the island and advertised as a luxury condo. I do want to add that on Tuesday after a Saturday check in I get a working coffee pot, broom and disposable rags. The rest was not done by time of departure.
The condo was at LaPlaya, unit 1002A, 13555 Sandy Key drive, Perdido Key, Florida.