Was anyone else out there affected by cancellation of accommodation at Holiday Inn Express Downtown, Boston? This occurred on October 14th. We were on a one month holiday, flight arrived in New York from Tokyo at 7pm, one night in NYC then Amtrak to Boston early the next morning. When we finally arrived at our NYC hotel it had free wireless so thought we'd check our email, to find an email from Holiday Inn explaining they "regret" our accommodation for the next night in Boston was "not ready". Long story short, they gave us less than 12 hours notice of the cancellation because the hotel HASN'T EVEN BEEN BUILT YET! They accepted our reservation in May. The number they left to call was of course "experiencing lengthy delays" so we couldn't get through. As we needed somewhere to stay we logged on to book another room somewhere and being such short notice the only one available in that area was another Holiday Inn, but a suite for US$600. We booked this with the view we'd be telling reception at check in the story and some sort of arrangement could be made. We had to really fight to be given any sort of compensation, the call centre in particular were appalling. A few days later we received another email saying they were crediting us the difference between the two rooms. Never again, Holiday Inn.