I am sadly disappointed in this hotel. Checked in on 7/3/2013. We were allowed early check in, which was great. But the room we got was not cleaned properly, with food crumbs on top of the sofa and in the pull out sofa. Items left in the refrigerator and that was also not cleaned. Some foreign objects in the king bed. The sofa-bed is extremely uncomfortable and the room size much smaller than expected. Requested a room with two beds and was told nothing was available as they were all sold out of two bed rooms. I looked online and there were rooms available. We suffered through the night and I again requested a room with 2 beds in the morning, 7/4. And the person at the desk said there was one room available as soon as the people in it checked out. Said he would have housekeeping move us to this room during the day. I was very happy with that. However, after a long day of site seeing and fireworks, we came back to find that it suddenly wasn't available. We had packed everything up anticipating being moved. They lied and I am very dissatisfied. Online still shows rooms available but staff says there are not. I will be talking to the manager today about this but I want people to know, just because it gets great reviews on Trip Advisor, your experience may be very different. Another issue was breakfast. It was tasteless, the sausage patties were microwaved, the eggs were from powder, the "fried" potatoes were either microwaved or boiled and very bland. The card for breakfast said it was open starting at 6:30am. but they did not open until 7:00. This was due to July 4 holiday but they did not inform you of this and we got ready and went down to get breakfast and instead waited half an hour. This is just very poor customer service. There were probably 100 people waiting at 6:30 for nothing. We will NOT be coming back to this hotel. And in fact, are cutting our stay here short.