I took the 10 day natural paradise tour in May. Caravan sends you home with a survey to fill out. This is a copy of that survey which acts as a review...
All except the Terraza de Pacifico were outstanding and beyond. I had read in advance many on-line reviews that the Terraza de Pacifico was a dump and was disappointed to see Caravan still used it. No A/C and 1 minute of hot water. I see why you make that one all inclusive. You really should consider another hotel as that one is the black eye of the trip.
The food was fantastic! In fact it was too good as I gained 11 pounds!
Sightseeing and Activities
Just about everything was great. I loved the banana plant, Poas, canal cruises and Manual Antonio. My only lowlights were the guide at the cloud forest I could not understand, wishing I had more time at Poas, would’ve like to see Laguna Arenal and a better butterfly garden. (to be fair, a storm had caused a hole allowing most of the exhibits to escape) My only major complaint was with the price of drinks at Baldi hot springs. I understand that you cannot control that but a warning should be made in advance that Baldi is much, much higher priced than any other place we stop. Since you leave your card at the front and charge the drinks you get a nasty shock at the end. This happened to many people on the trip.
Rest and Photo stops
All were great!
Paul was amazing. The pride and knowledge of his country was extraordinary. He made this tour the best I have ever taken. Virginia on the parallel tour was outstanding as well. I cannot say enough good things about either of them.
As I mentioned above, the cloud forest guide, Graybean was difficult to understand. Part of that is my bad hearing. Eddie at Tortugero was fantastic!
Jose was excellent, courteous and very safe.
Motor Coach and Boats
All were very comfortable. Very nice coach.
All in all this tour is an outstanding value and I would highly recommend it to others.