Anybody has experiences with them?
U-SAVE used to be Avanti - I see there is one recent thread with a negative experience about them -- anyone had positive experiences recently?
they defrauded my credit card company
by trying to charge the deposit and the rental car charge
even though tearing the reciept up in front of me.
switched my CC billing address to South Carolina
and tried to do identity theft.
Had to close my Card to get it straight.
AVOID...shysters crooks big time.
How long ago did this happen?Edited: 21 March 2010, 01:25
I have not heard good things here in Costa Rica about them lately...true? I have no idea ...but no good news!
Stick with the agencies regularly recommended on here: Alamo, Budget, Toyota, Dollar, etc.
Your costs may bit a little higher but you will likely save quite a bit of money and headache in the end.
Hi meirie, so I'm curious, since I'm contemplating a rental with U Save, did you use them? If so, what was your experience?
Agree with framptonian...
We used Vamos on our last trip with no problems at all. They did not have a car available on our recent trip and so we booked with U Save through Tico Travel. Tico told us rental and insurance would be $301. When we picked up car we were told it would be $301. We were told that there was no charge for extra driver. When we returned car we were asked for our card again and were assured that the total was $301. After they had run the charge someone else came out and asked to see our card again. My husband reluctantly agreed after we were assured that no additonal charges would be added. We got our bill and they had charged us $667. $168 went to Tico Travel and $499 to U save. When we contacted them both, U Save said they made a mistake and that we only owed them $301 for the insurance and the $168 that went to Tico. We were charged for Vandalism Insurance that we did not request and $35 for extra driver. Their SLI and CDW insurance was more than any other rental agency is charging. We have protested the charges with our credit card company and we hope it can be resolved. I would never use them again. Vamos was much more professional.
I had a reservation with U-Save and tried for 10 days to get some information from them via emailing them but received no response. I then called several times only to hear music for 5-10 minutes and then was disconnected. I cancelled the reservation.
Good choice...congratulations maybe U-SAVE a big headache for you!