A while ago, I started a thread encouraging travelers to post their experiences with various car rental agencies in Costa Rica. Many people responded with reports that ranged from extremely positive to outright horrible.
As it often goes with threads, there is a lot of clutter to cut through and it can be tedious for those doing research to get to the actual "meat." Thus, I have summarized people's responses to provide a more succinct way to get an overall impression.
I tried to be as accurate as possible but omitted posts that were unclear, reported mediocre or luke-warm experiences, as well as those that simply reported a positive/negative experience before actually beginning or completing a rental (For example: "I've booked a car with x and it's been great so far. Hope all goes well when we arrive.").
I also did not assess whether a complaint about a given company seemed valid. Regular readers are aware that many bad reviews are the result of renters being unaware that they must purchase mandatory liability insurance. Thus, car rental companies are often accused of "scamming" or of "bait and switch" when, in fact, these companies simply adhere to the law.
I have also tried to avoid counting a person's recommendation/complain twice when, for example, they simply reiterated a previous comment.
The original thread can be found here:
Below is a summary of the number of people who recommended/complained about a given company:
Wild Rider 8
Target 1Edited: 18 April 2014, 18:40