To any travellers who are thinking of buying a phone to use during your stay on Roatan I would like to suggest you stick with Tigo service. We have had Claro for at least the last 5-6 years while living in our house in West Bay. This year, when we returned to our house, we have no Claro service at all! We have reported the problem to Claro and in over 2 weeks still no service. Too bad we just bought a new Claro phone and minutes. We have heard from many others who are having issues with them as well.