We just came back from a week in Kauai. It was first visit. We think the island is beautiful. We took TA experts' advise and went to Dolphin, Duke's, Bouchon's (twice); did Blue Hawaii Helicopter tour (fabulous and professional) and spent tons of time driving and found "Ultimate Kauai" book extremely helpful. I wanted to start this post by letting you all know, that even though we are Anguilla lovers who are to that island what you are to Kauai, we loved your island and thank you for your advise and help before we went.
Sadly, however, I need to report that the Wyndham Ka Eo Kai is probably the worst place we have stayed in our 25 years of travel all over the world and THAT is saying quite a lot! While we do not expect any timeshare to be a 5 star resort and have stayed in some that are "dated" as this place was described by some posters and have stayed in a few hotels in Turkey and Greece that are not up to US standards, we have never left a property earlier than planned before, which means we felt so strongly about this property that we incurred extra costs to stay elsewhere.
First, I was told when I called the property two months in advance asking to be put in one of the units recommended by a TA poster and emphasizing that we did NOT want to be on a ground floor or on the road, that they would do their best but that 10 units or so were being renovated "inside" (so, she said, no outside disruption) so no guarantees. However, to make a looong story short, we were told that Wyndham owners got first pick and RCI people last pick.(not that RCI folks get the dregs) We were first given a first floor unit on the parking lot; then when we objected, a second floor on the main Princeville road. No a/c and too much noise to even open windows. HOT. Not just 10 or so units but more than half were being renovated so there were toilets, building materials, and large vehicles in the parking lot. Workers were being housed on the property and several were living in the unit below ours so, while not terribly noisey, they smoked a lot. Our unit ,19B, was a throwback to the early 70s with a sink and tub IN the bedroom (same space). Thankfully, there was a large tree by the back corner of the deck so we could a little privacy to sit outside and have breakfast (too hot inside) but, since it was on the main road and the constructions vehicles were moving around to the back of some units via the main road, it was not a peaceful setting. We noted that the unrenovated units next to ours and others on the road had air conditioners. The concierge, once we told her we would not go to a "presentation" for property that we found so wholly unacceptable, she made efforts to have us moved to Bali Hai. We looked. While those units are newer and nicer, the two they offered were either right behind the pool/waterfall/office area or on the same road we were already on. Why move to that!!? By the 4th day we had had our fill and checked out the Marriott in Lihue when we went for our helicopter ride. We moved to that wonderful (highly recommended) property for the rest of our stay.
Wyndham bought RCI but clearly does not value it's members. Also, it seems disrespectful to any owners (Wyndham or RCI) to keep this property open when (a) it is in such terrible condition (I only touched on the surface); (b) there is so much noise and construction; (c) when workers are living on and using the property (pool, etc). This property should be closed and while it is, several of the front desk folks need some customer service lessons (one told us "what difference does it make; you don't spend that much time in your unit anyway"---I want to know how she knows how people spend their vacation time). Not so short a story but I wanted to get the point across that, while some postings on this place were not as negative as ours, I think it is because the property was not under such major reconstruction when they stayed there and perhaps they are Wyndham timeshare owners. I would advise finding someplace else to stay if you have any plans to go there in the future until you can be guaranteed that all construction, including a/c in all units and updated in all units, is complete!