Our departure time from HNL to LAX on Hawaiian changed to an hour earlier.
1. Have not been notified by HA of the change, I check the reservations often.
2. HA didn't bother to change our LIH-HNL flight, so it left us less than an hour to make the connection.
So the first call to HA, the recording asks me for my HA miles number, I give it and the call hangs up on me.
Second call takes 5 minutes to get to a real person. They can't help me, need to transfer me, so another nearly 10 minutes of waiting, I get a live person. I tell her the problem...hummm, "No you won't make that flight"...DUH......she does put us on another flight an hour earlier. She's ready to hang up and I had to ask about seat assignment. I'd hate to be a newbie at flying and leave everything up to the airlines..jeesh!
Double check your reservations and often!