I read the top questions on the Maui and Kaui and Hawaii forum and did a search but still didn't get full answer to my rental car company question....so I am posting on each island forum...hope you don't mind me repeating if you see same posts on each island forum..
We are planning to rent a car on both islands in mid-May..I know there are the regular big car rentals like Budget, Avis, Enterprise, etc..but is there one car rental companies that seem to have more issues in rental car. (I know there is discounthawaiirentals.com that work with many car rental companies)..
For example, when were were in St. Thomas, many many people adviced NOT to use Budget at the airpot because they had bad customer svc, they promise car and not have one, too long lines, etc..Also, we want to make sure the cars are relatively new -- a couple or so years and that they are not banged up -- in St. Thomas they called these banged up cars "island cars" which really did not seem safe especially if driving on winding roads on the islands..
Is there any such bad rental company on the islands -- Maui, Kaui, and maybe Honolulu..
Also I read that a regular standard 4 car is fine ( we have two adults and 2 young toddlers)? We would require carseats for the kids..? No SUV is necessary on winding roads ..we don't plan to drive past the unpaved roads in HAna...