Hi- I've seen a lot of PR about fancy lounge and shuttle service via Mercedes to commuter terminal for Island Air flights from HNL to Lanai (for Four Seasons customers.) That sounds lovely, but I am wondering if there is any actual improvement to the airline and its flights. We took the HNL to Lanai flight a few years ago and it was a disaster. If they still have tons of delays (in our case, 5 hour delay) and cancellations, bad/indifferent service, etc- then no amount of free drinks or other fancy airport amenities will make up for losing half a day of vacation. Thanks for any current information.