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which way to book room?

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1,484 posts
90 reviews
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which way to book room?

Is it more advantageous to book condo through

on site management?

Or owner?

Thank You

washington state
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24 posts
9 reviews
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1. Re: which way to book room?

I have used VRBO many times in many states and have never had a bad experience. You get the unit that you see in the pictures and you communicate with the owner themselves. Downside is if you don't like the unit on arrival there is not much you can do, but in the 10 times I have booked through VRBO I have never been disappointed.

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20,926 posts
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2. Re: which way to book room?

Best of both worlds is to book direct from an owner who employs a local agency. You want a full service company on call if you have any problems at the condo.

Look at the bottom of the VRBO ad to see how long this owner has been renting the condo. Read the guest comments for authenticity. Ask the owner every question you might have -- you'll get a feel for the situation.

It's true that you won't be able to ask to be moved, but no agency HAS to move you -- and in high season they are unlikely to have anything *better* available. You'll almost always save by renting direct, but the major benefit, IMO, is you know exactly what you're getting. An agency will assign you at random to a generic "1 BR Ocean View in X Complex". There are few new complexes; you want one that an owner keeps refurbished.

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235 posts
31 reviews
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3. Re: which way to book room?

We have booked through quam properties as opposed the the condo resort and it cam in quite bit cheaper. The cleaning fee is waived and so was the daily resort fee. There seem to be a few management companies you could look into to to compared prices. Again like said above...I know the exact unit number I am getting. hopefully it all goes smoothly as we have never been before and usually book hotels for ou travels. Good luck!

Lahaina, Hawaii
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238 posts
11 reviews
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4. Re: which way to book room?

Renting through an Owner directly or smaller outside management company you also often get other "extras" in the unit like beach chairs, umbrella, cooler, boogie boards, etc. These are very convenient to have and will save you money from buying them when you get there or renting them. The other big money savers (like mentioned above) are that renting from the owner, you usually pay a lower nightly rate and no resort fees.

Calgary, Ab
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1,587 posts
15 reviews
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5. Re: which way to book room?

Pros and cons to both but I, too, have come to prefer local management companies. As always, do your research. Many, like Chase N Rainbows, are recommended by these forums regularly. I still like to book my exact unit.

Maui, Hawaii
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8,395 posts
186 reviews
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6. Re: which way to book room?

Like Chase n rainbows, Kaanapali Beachfront Properties as local booking agencies.

Would not book any VRBO that does not have emergency 24 hours

maintenance or local representative. We really hit problems twice

with not having these services.

Also look at packages with the larger agencies like Pleasant Hawaiian Holidays.

When I worked at a front desk I found that every client has different preferences. Someone would turn down a room that the next guest absolutely loved. So there is an advantage to being able to be moved to a different room.

Saratoga, CA
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656 posts
30 reviews
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7. Re: which way to book room?

I'm not nit-picking and I mean no disrespect, but I think it may be Kaanapali Beach Properties (or Kaanapali Beach Rentals - their rental division) that you're referring to. I'm only pointing it out so others won't have a problem if doing a web search.

Many VRBO listings DO have 24 hour management that take care of the listed properties, even though you are booking with the owner.


Edited: 20 August 2011, 02:52
8. Re: which way to book room?

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