Many of you assisted me with booking our honeymoon safari earlier in the year for which I am still very grateful. I ended up booking (and paying the deposit) with Sunny Safaris back in January for our safari which starts this weekend.
In about March I enquired with the hotels I had specifically requested just to check if Sunny Safaris had made the right bookings. Some had received the bookings, some had not. I followed this up with the Sunny Safaris representative who kept assuring me that it was all ok and there's no need to worry. I thought that they would get the message that I would not accept any hotel swapping on their behalf.
Fast forward to this week, being just days before the safari, and the Sunny Safaris rep has informed me that some of the bookings weren't able to be made, but not to worry as I will be upgraded if this is the case.
It sounds a little suspect to me, I just wanted to know whether this is standard practice, whether there is any cause for concern and if there is anything I should do or check now or on the safari?
As always, your help is greatly appreciated!