We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Internet outage

Arusha Tanzania
Destination Expert
for Tanzania
Level Contributor
1,467 posts
Save Topic
Internet outage

Hi

In case anyone is wondering why their toup op has not replied yesterday and today, the cable in the mediteranian snapped and most of southern Africa has had no internet for two days, just came back online :-)

Isle of Man, United...
Level Contributor
37,001 posts
340 reviews
Save Reply
1. Re: Internet outage

Thanks for that update Bwana. It will be useful for lots of folks fretting on 'instant' responses.

nyc
Level Contributor
14,615 posts
Save Reply
2. Re: Internet outage

Achnab - most appreciated, allowing those who are 'wondering' - such incidents have happened before. At least we know.

melbourne
Destination Expert
for Tanzania
Level Contributor
6,895 posts
Save Reply
3. Re: Internet outage

Thanks Achnab for that update.

Arusha Tanzania
Destination Expert
for Tanzania
Level Contributor
1,467 posts
Save Reply
4. Re: Internet outage

Hi

From our internet provider :-)

As you are aware that both submarine cables are cut hence are down i.e. SEACOM as well as EaSSY.

This is very unfortunate that both Primary and Backup went down yesterday at the same time.

We got the confirmation from SEACOM that there are multiple Cable cuts at Egypt as well as France and will take bit of time to restore as ships have to go on high seas to repair the cable.

However, we have managed to get TEAMS via Kenya as backup but capacity is not enough to accommodate customers as we did not think two links will go down simultaneously. You may experience a slight congestion or high latency on your connection.

So the current progress is that our upstream provider is working round the clock to restore the capacity using an alternative path while Seacom and Eassy are going on with restoration process.

Once again, we apologize for inconvenience this has caused you.

Isle of Man, United...
Level Contributor
37,001 posts
340 reviews
Save Reply
5. Re: Internet outage

And this weeks Thunderstorms in Arusha/Moshi did not help either.

6. Re: Internet outage

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 26 March 2014, 04:17