BEWARE ANYONE THINKING OF BOOKING WITH NEO DESTINATIONS.
A year later I recommended this safari to close friends of mine and they replicated the same safari in both countries with his family using Neo.
They just returned and I was shocked and dismayed to learn Naphtally (aka Larry) did not make any arrangements for them in Tanzania, provided them with fraudulent camp and airline vouchers and essentially stole a large amount of money from them. They were stranded in Kilimanjaro airport with no one to meet them, all the Tanzania camps had not been paid, and they had to rebook and pay again for the Tanzania portion, on a different itinerary due to the original camps being full. On their return to Nairobi Naphtally absconded. The Kenyan authorities should shut down Neo immediately.