I am an Australian tourist who organised a cash transfer to pay my accommodation in advance as requested. I duly paid my transfer, plus 22 Euro in international transfer fees to said accommodation (which I have not named). Today I received an email stating that BRED (which seems to be the main bank that Reunionais deal with) has supposedly taken another 20 euros out of this transfer. Is this only happening to Australian/NZ tourists? I am aware that transfers from Australia often have to involve a third party but this seems unusually high being that said bank is based in France in that is only 1 transfer from Australia. I am aware that the more affordable transfer options (ozforex, currencyfair) refuse to transfer from Australia to Reunion so that leave us with limited options. Has anyone else experienced this? I have requested evidence of this cash removal from BRED as I feel I am within my rights to have this demonstrated.
If the owner refuses to supply me evidence, which agency can I lodge a complaint with? What seemed like passable affordable 2 star accommodation has quickly become rather overpriced and I really wished I had just booked a property on expedia/booking.