Recently had a bad experience of cheating by Expedia.com. Hence thought of warning every one. I booked a hotel for two days in down south. After the booking I realized that the same room night was available at yatra.com for lot less.
Shared the screenshots of yatra deal with expedia support. They said if both the offers are same than they will match the price and intact double the refund ( same is blatantly written) in their website as well.
After i proved that the offers were same that agreed on phone to refund the money in 10 days. Now they come back by mail and state there is a difference in cancellation policy hence offer can not be termed same.
Now hear this ( really laughable )…. As per them they are allowing me to cancel without cost till 26th noon and Yatra is allowing me to cancel till 27th hence the offer is different. When I questioned their Maths skill as to who is giving me better deal the executive said "of course" yatra is allowing me an extra day but that makes it a different policy.
I mean who would believe these guys , inspire of being proven wrong they are refusing to return me the excess amount which they charged.
one word of caution if possible avoid Expedia. You are better off sticking to with some other portal. Has anybody also faced such issues. If yes please reply.