Forum readers maybe be able to help here. I have just spent 1 month in Thailand and am about to return for another 3 months. I am in the process of applying for a visa for my partner to come to Australia. The problem I have is that the embassy appears to be uncontactable. They give one phone number of 02 3446300. When you ring this number you get an answering service referring you to VFS (Visa Service Provider) on 02 26723476/77/78/79. When you ring this number (if you can get through) you are told that all they do is lodge the application for you and cannot answer specific questions relative to the application. They tell you that only the embassy can answer these questions. Emails that I have sent within Thailand and from Australia result in an Automated Response again telling you to contact VFS who then tell you to contact the embassy. Around in circles we go! Does anybody know how one can actually speak to a staff member by phone relative to visas. Any help would be appreciated as frustration and costs involved in trying to contact is to say the least annoying.