Flew from London Heathrow to Bangkok with Eva Air, premium economy class. Having flown to Bangkok twice before with other airlines thought we would try somebody different. Never again. The air hostesses on board the plane are not helpful and treat you in a negative and unfriendly manner also ignoring requests for an extra drink once they have already given you one and the only way you get one is to go to the back of the plane where they all congregating eating and drinking for hours on end. The only time you see them is when they are dishing out the three meals which are supplied on the flight which are really not pleasant to eat or even look at. We had two Heineken and when asked for another later on they firstly ignored us then when asked again they said they had none left but we saw plenty of cans in the refrigerator. The seats were uncomfortable. Tried up upgrade to business class but they wanted an extra £700 each one way, the reason for this was the premium economy is only slightly better than economy but I have to say the economy seats are really small and it looked like the people who were in economy were having a flight from hell as the plane was packed out in the economy seats and premium economy. To sum up - if you want lousy food, unpleasant, unhelpful cabin staff and want the flight from hell in economy due the extremely small and packed seats this is the flight for you!