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Credit card fraud ... again!

Sydney, Australia
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Credit card fraud ... again!

A timely reminder about this happening in Phuket (and other places). We stayed in Patong in July, and used our CC twice - at a department store and our hotel (HI). All was fine until I received my statement today, containing a foreign transaction in Gibraltar! Have contacted the bank, and apparently it was done on-line, and is some sort of casino. It was not a lot (about $250), but now I have all the inconvenience of getting a new card (obviously cancelled the old one) and having to wait up to 60 days to get the money refunded. Between me using the card and its fraudulent use was about 6 weeks. I was aware of the risk, but hoped all would be fine. I'll certainly be checking my next statement carefully.

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Phuket
Phuket
Thailand
Patong
Patong
Phuket, Thailand
RB2
Perth WA
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648 posts
9 reviews
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1. Re: Credit card fraud ... again!

Thank's for that. I hate to hear of that going on, just takes the edge of your holiday.

Iv'e never experienced it but we all know that it go's on and have to be carefull.

Very seldom that I will use a credit card while on holiday and only take it as a back up but a good warning for everyone to heed...

Australia
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14 posts
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2. Re: Credit card fraud ... again!

Is it still safe to use a visa debit card?? And just use it at ATMs to withdraw cash? This is what I was thinking of doing when I go in december!!

Katie

South Australia...
Destination Expert
for Phuket, Ko Lanta
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3. Re: Credit card fraud ... again!

Katie thats all we ever use now our normal savings card and a debit credit card and only at atms.

We just transfer small amounts into it when we need to. Two of our group last year had their credit cards used after they arrived home as well and they also had used them at the hotel and duty free shop at the airport in Phuket.

Cathy

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Phuket
Phuket
Thailand
Brisbane, Australia
Destination Expert
for Phuket
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2,143 posts
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4. Re: Credit card fraud ... again!

Hi Dragonlady,

Everyone should be aware that credit card fraud can happen anywhere but it seems to be a regular in Thailand. Travellers should be very careful not to let the Credit Card out of their sight for a second, it can be scanned under the counter in a second so if you choose to use one don't let it out of your sight. This article was lifted from a Thai newspaper from 12 months ago.

.................Tourists from Australia and New Zealand are among an estimated 48,000 victims of a highly-organised credit card fraud ring in Thailand.

According to local reports, crooks intercepted credit card data between merchants and banks in Phuket, the popular Thai resort town.

Click here to find out more!

The fraudsters loaded this data onto MP3 players, which they sent to accomplices in neighbouring Malaysia. Cloned credit cards were manufactured in Malaysia and sent back to Thailand, where they were used to fraudulently purchase goods and services.

Thai police reckon the scam netted crooks at least Baht60m ($1.59m) over six months. A further Baht360m ($9.5m) in suspected transactions are being investigated.

Last month Thai tourist police arrested ************, 42, in Bangkok's Chatuchak district, on suspicion of involvement in the wiretapping scam. ************ has reportedly confessed to working with four accomplices on the scam. ************ arrest followed a raid in Phuket where police recovered wire tapping equipment. Further arrests are anticipated.

Thai police began investigating after Visa International reported a large number of credit card frauds involving counterfeit cards. Visa was first alerted to the fraud by banking security experts in New Zealand and Australia............

Beware,

Cheers, Pete.

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Asia
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5. Re: Credit card fraud ... again!

Perhaps a timely reminder to everyone that during banking hours instead of using ATM machines you can of course go 'into' banks and they will 'run your card through' the good old fashion way, it prints out the slip, 2 copies, you sign one and you get to keep the other. Works for debit cards too is your card has 'Visa' on it.

I had a bad run of ATM's "eating" my local card which was a thorough nusiance, when I have time I often just walk into the bank and let them run the card though instead.

I have no idea if it costs extra with charges.

Anchorage
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6. Re: Credit card fraud ... again!

Does anyone know if the new security requirements will be in effect in Thailand on Sept 30 as is required? Or has anyone else heard of this? I read about there being new requirements by some group of credit card companies, VISA MC AMEX and some others. Every establishment that accepts credit cards will be required to establish secure connections within their establishment as well as to the connections to the CC companies. Even if the establishment does not use electronic connections they will also have to show how the are protecting the CC information from interception. There will be reporting requirements and fines of up to 1/2 million USD per day for an insecure system as well as loosing their ability to accept CC's.

I would think that this will make large establishments and banks to take this issue more seriously because they would loose a lot of business if they were not able to accept credit cards any longer.

I'm not trying to infer that this will end the problem, just that it may force hotels and stores to start watching out for the scams instead of leaving it as a cardholders problem. Has anyone else heard about this?

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Perth
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7. Re: Credit card fraud ... again!

Hi,

I have written a few posts regarding this topic and unfortunately it keeps coming up.

If you use your credit card in some countries, the risk of fraud can be quite high. How i use my credit cards at home is completely different to the way I use them in Phuket.

I NEVER give my credit card to ANYONE in some foreign countries and Phuket is one place where i use cash only. I love phuket but you have to be very careful with your credit information.

I prepay all my accommodation, airfares etc through a travel agent at home. A lot safer and the vouchers can only be used by me and can not be cashed in. This could be dearer than booking online however, I think it is much safer and they plan things better than me, they are the professionals.

I email my hotels and advise them that I will not be handing over my credit card as security when I check in. They ususally agree and at worst, I have paid 2000 baht cash as security. If they do not agree, I find another hotel.

I use a debit and credit card at a safe atm or bank. Card capture devices are pretty easy to spot if you are alert (apparrently). ATM's in Banks and/or shopping centres should safe.

Anyway, take care out there and have fun.

cheers

Niko

I pay restaurants, golf, shopping etc etc with cash.

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Phuket
Phuket
Thailand
aww
Sydney, Australia
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326 posts
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8. Re: Credit card fraud ... again!

Leave your credit card at home , then no troubles!!!!!!!!!!,Simple.

Broadbeach...
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1,347 posts
2 reviews
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9. Re: Credit card fraud ... again!

I never use my CC anywhere in Asia,i always pay cash,it's so much safer.There are a lot of CC currency exchange scams around now and you don't know what you've been charged until you get home and find out the rate you got,whether it was the correct rate of the day or the inflated rate scam which is going around.I don't want any nasty surprises when i get home.

My bank,Commonwealth Bank have introduced a great new security feature which is when my card is used online,an SMS is sent to my mobile phone within 3 seconds with a 6 digit code that i have to enter for the purchase to proceed which means my card can never be used by anyone else online.

I just don't understand why CC's are not pin protected like ATM cards.Even if a low life scammer has my CC number,he/she would still need my pin number!!!

Brisbane, Australia
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10. Re: Credit card fraud ... again!

Some credit cards are chip & pin protected, we have a ANZ Platinum frequent flyer Visa which has a chip and pin and have used it freqently throughout Thailand, China, US etc . This feature which is utilised in most of Europe and slowly making its way into Australia makes it much harder for fraudulent use.

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