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My trip report

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My trip report

Well i think i posted the bangkok part on a couple of weeks ago , so here is the phuket bit its a bit boring.

Arrived from Bkk with Air Asia on the 19th, i booked with them on line and increased the baggage allowance they were in my opinion very good they left bang on time and no critism at all , the flight is about 50 minutes from bangkok.

Phuket airport was quick , we grabbed bags and went to the counter in the airport for a taxi to the cape panwa hotel, i think it was 650 baht, anyway got in, and after five mintues he said i have to stop at the office as im required to tell them i have passengers , i thought this was a bit strange , but he said he would be quick, any way guess what a woman appears with brochures to give to me to book tours, anyway i was not impressed told her such and got the driver to take us to the hotel, if this is the norm from the airport i was quite put out, id got a cab from within as it was cheaper than the hotels shuttle van.

On hindsight get one outside.

Id been previously in 04 and stayed at the le meridien yaht club , my choice was to have returned back to this hotel but my husband didnt want to hire a car and thought it was to isolated not to , id done a bit of research on the cape panwa as well as getting a great rate at 260 pound for the two of us with breakfast with netflights for 8 nights.

This trip was much cheaper than i have previously spent on holidays to thailand as it was done quite last minute and id deliberately had chosen cheaper accommodation than i would normally have done.

Cape Panwa Hotel

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Arrived just after mid day and was met by the female that does the meets and the duty manager, it was immediately, passport, credit card and hotel voucher then a map shoved in my face to explain the resort, i thought they were surly and really pushy for the documents , i couldnt find the hotel voucher although they had there own confirmation and they kept saying we need it, so in the end i said it must be in the UK i havent received it, id instead brought all the confirmations id received by netflights , i thought they were not going to let us check in, anyway in the end they said if you can get hold of it that will be fine, but I felt for a thai welcome it was below average. And this was my first impression.

Given froom F203 which i had asked for a room in f block, i liked the location as good views of the sea opposed to the bay and near to the upper pool and resturants such as top of the reef and the breakfast resturant.

Room was fine, large bed, good wardrobe , remote for tv didnt work and batteries never got replaced, limted drawer space, what let the room down was the tiny bathroom which was average, and the cupboard under the sink was a concrete dusty base so no use to put bathroom products in.

Two towells also (bath sheets) , i got more towells daily and needed more hangers which came pretty swiftly by housekeeping.

Balcony was some what obstructed by the palm trees and the day bed i thought cluttered the balcony, the table was wobbly and not once in 9 days was this balcony swept or cleaned.

There was disabled beetle/cockroach which lived on our balcony for the whole duration of our stay it had missing legs so we left it as it would have died had we have tossed it into the gardens.

This wing also totally looks over the pool villa pools so for those that do get a pool villa you can be seen when in the pools.

The room was cleaned daily and sheets etc changed but i never felt it had a good clean just a bit of a tidy up and i dont think it was hovered daily.

Breakfast offered a lot of choice but was tasteless in my opinion for the hot western food, and every single day we had to ask for a teaspoon, with our coffee- now i may sound like a moaner and im not expecting at what i paid the banyan tree but in my opinion the cape panwa was not in the league im used to from thai hotels.

Top of the reef offered good food and good service as did otters bar but the main service around the pool was average.

sunloungers by the pool were cramped and sort of fixed within the cabannas , at full capacity loungers would be hard to get as they had towells on them from early am and often never got used, no staff either as such to monitor this.

The sea is lovely and when the weather was good was nice to swim in but i found the beach staff on the whole lazy and didnt clean up much around the beach, although i did feel the girl jenny worked very hard.

I thought the hotel was ok for what i paid but id do think there is a lot better, i found many guests were repeat guests who literally only go to phuket or many that have gone to thailand as its much cheaper than europe so for those the hotel is prob great but not for me.

The spa was nice - and i had a couple of treatments and a pedicure.

four fab days of weather so just relaxed around the grounds.

we went to top of the hill for dinner , that was good as was the fish resturant near to sawadee , sawadee was busy most nights but most food was fried and fish needed to be preordered so we didnt bother.

I like top of the reef overall and we tended to eat in there but i thought the food at top of the hill was good although a bit rough around the edges ie dead plants but never mind.

Also had dinner one night at Uncle Nana just pizza and that was fine.

Used happy hour at the hotel which was fine better wine than outside.

I didnt think the hotel was expensive and costs were fine , i thought top of the reef was well priced, id didnt do the theme buffets but they appeared very popular and kids eat free under 12.

I felt the hotel was very british with not much of a mix of internationals , more were on the beach but the upper pool was def very british.

The taxi service at the hotel is overpriced to leave the area but you are a capative audience and even down the hill they use the same rates and often its the cape panwa bus you go in.

I felt we didnt do what we would have like because of these taxi costs ie they wanted approx 40 pound return to go to kata, i missed not having a car, and found the trip was better first time as we could explore and see stuff that you cant without a car, id recommend getting one with a good insurance package and perhaps avoid the busier areas of phuket and keep your wits about you with the mopeds etc.

Roads are dark at night hotel cab hit a dog , but didnt stop and it ran off , how it survied i dont know maybe ran off in shock it was one hell of a bump.

We went and said hi to russell and say high to him from julie , we didnt get down again to see him because of the rain.

Nice bloke , nice dog and nice bar.

on the days i planned to do coral island it rained so gave up on that and other boat trips.

Rain was heavier in late august than it had been in the july when we had been before , when it rained it rained and rained more or less for four whole days.

Phuket town looked like it had seen better days , it was raining on the day we went, i found robinsons had a good sale and was better than the street sellers.

went to patong a couple of times i quite like going in as its good to sit and people watch, one night we were sort of forced to eat in molly malones because the heavens opened massively and i had no brolley, we were literally stood outside when it started to rain , we met some nice folk from oz, but food i thought was pretty rubbish.

Bangla street still the same , bit seedy but fun to pop into early on.

Festival city for shopping was ok , quite cheap on the whole and i was shocked to see a manchester united football souvenior shop in there. \i know the thai's love man united .

we went one pm because of the rain, normally i tend to avoid mall shopping on holiday. got bored so grabbed a cab into patong.

i enjoyed my holiday id go earlier in our summer to avoid the rain, but i will probably do samui next year as we did lose about 4 days due to rain.

thanks for reading.

Mentioned in this post
Cape Panwa Hotel
Cape Panwa Hotel
2,863 Reviews
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The Surin Phuket
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Auckland Central...
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225 posts
84 reviews
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11. Re: My trip report

I too, think hearing the good and not so good is the way to go. I havent checked but have you done a review of the hotel itself. I found that it was the reviews of the hotel that made me choose there to stay (indigo pearl up at nai yang by the way), and the JBR's that just gave me lots of little titbits to go on with regard to going to thailand as a first timer. We had a nice holiday which I put mostly down to staying in a nice hotel, if we'd stayed in a dump we would have found the whole phuket experience to be a let down. We also got the rain, as were also there at end of august, but it didnt bother us too much.

Patong, Thailand
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12. Re: My trip report

Re taxi from airport. You must have taken one of the silver "limousines" immediately in front of the arrivals hall. They always do that stop at an office...right pain.

Just turn right when you come out the terminal and walk 50 yards to the Taxi Meter booth and get one of the brightly coloured taxis with Taxi Meter on the roof.

You don't get stop off bullsh1t with them and they are cheaper.

Ferntree Gully...
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1,271 posts
85 reviews
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13. Re: My trip report

I also think it is good to hear your honest opinion!

Thankyou, I have stayed at CP twice, and understand what you mean. I liked the hotel, but broke my trip staying at other places as well, also we got friendly with the manager, who is very aproachable, and were upgraded , for a very reasonable price, to a lovely room for our final few days.

I like CP for the peace and quiet and fantastic scenery, the hotel is a little tired and not like a Thai hotel, maybe somewhere in England???

Lindy.

Greenford, Middx.
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14. Re: My trip report

What are POM's?????

Is this what the Austrailans refer the British as?

tutbury
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95 posts
25 reviews
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15. Re: My trip report

No warts on my fantastic 2 weeks at Cape Panwa Hotel - the staff were fantastic and the hotel is beautiful and I think tries very hard to please everyone! The reviews are below and I think not bad! I guess its what you are used to and I absolutely loved it and had the most amazing time!

88% Recommend

283 reviews

Excellent 169

Very good 70

Average 15

Poor 15

Terrible 8

NOT BAD I GUESS OVERALL

Mentioned in this post
Cape Panwa Hotel
Cape Panwa Hotel
2,863 Reviews
Phuket, Thailand
Auckland Central...
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225 posts
84 reviews
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16. Re: My trip report

Interesting thing about the metered taxi. You get your slip from the office and they tell you how much it is going to be. So from airport to indigo pearl at nai yang $200b, but on the meter it is actually 60b so add a 100b for the airport surcharge and its 160b. no big deal about the extra 40b really, but one thing I did notice with taxis, they conveniently never have change!

Coolangatta...
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17. Re: My trip report

Hi starrf1re

We entered Phuket last month and caught a metered taxi. We were not given a slip of paper at the office - I've only seen this in Bangkok. We were given a verbal estimate and informed to expect a 100 baht "airport tax" to be added at the end of the journey.

It always pays to have low denomination notes if you don't wish to give an overly generous tip.

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Phuket
Phuket
Thailand
Bangkok
Bangkok
Thailand
Brisbane
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18. Re: My trip report

Stepsahead

yes

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22 reviews
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19. Re: My trip report

Well i can only comment on my experience and ive done a few thai hotels.

i booked via the stats

but found the shortfalls as follows:

chemical juice not fresh

poor supply of hot food for breakfast

no turn down service.

no complimentary water at the pool.

charges for breakfast del to the room which = full bfast charge when pre paid.

no pool service as such it is common in thailand in the better hotels to assist with making up of the sunbeds. ie done for you with two towells might sound grand but that is how it is.

staff knowing you by surname at least after a few days. again may sound grand but is the normal.

limited towells in the bathroomie one bath sheet each.

thai welcome to hotel with jasmine garland around female wrist . again normal

utter cleaniness in the room. no rotten fruit in the rooms left, rooms deep cleaned daily.

dirty plates and litter around the beach but on the sunloungers and dirty towells just left and not collected for ages

cig ends on the beach - everywhere and im a smoker.

did nt put new batteries in remote for tv over 9 days whilst asked.

rude guest relations who told me not to check my bill as i went along with the main cashier as it would be presented at the end and reception directed me to the cashier, tim was the fellow surly and army like.

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20. Re: My trip report

Just to add i would splurge for the pool villas as they are great pools and would go again to the cape panwa earlier in our (uk ) summer to avoid the rain, its a good hotel but does need to raise IMO staff and food standard at SOME of its outlets

just to give an idea on prices for next summer

cape panawa next year is approx 1700 for two weeks with all flights for two adult so 850 each . ko samui is at todays price betwen 4- 7k price will tell and they do fall , although i do fancy sofitel in krabi or the new ritz