Hi Ted, do you know if there is a problem with Albatross travel agency? I booked the John Gray Hong's tour with them ages ago and had good communication with them via email but I have been emailing them since last Wednesday but haven't had a reply. I lost all my previous emails so was wanting to reconfirm things with them as we arrive in Phuket late Monday and the Hongs tour is booked for Tuesday morning so I am wanting some contact from them. Is it usual for them to take so long to get back to me??