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VOA with no letter of approval

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2 reviews
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VOA with no letter of approval

We are on the final leg of a 4 month round the world holiday booked by a travel agent in Australia. I know we should have checked ourselves but as our agent had in formed us about transit visa for America I thought she would have told us about Vietnam Visa (a letter of approval was required from them).All other 5 countries bar America we obtained a visa on arrival. Last night arriving in Hanoi was a bit of a problem when we found out what was needed, to cut the story short we were offered by imigration either employ a travel agent whom they could supply to arrange a visa on the spot for 160US each or no entry to the country.they escorted us to an ATM so we cound get funds in Dong, I watched the travel agent pass over some to imigration then pocket the rest. we did get a receipt but it is for Ha Noi City Tour (including stamp Visa) from Eviva Travel. Have we been ripped off or does this sound correct, I did ask some other travellers whom said the letter cost them about 50us plus VOA of 45us. There were 2 of us plus our eight yearold son so it was expensive.I will certainly be talking to our travel agent back in Australia, yes I do also take responsibility for not checking first myself (lesson learnt) the hard way

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Hanoi
Hanoi
Vietnam
Ho Chi Minh City...
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659 posts
13 reviews
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1. Re: VOA with no letter of approval

Letter of invitation cost as low as 10 $ and visa on arrival 45$. So u have been robbed by immigration. On another hand, they could have just not let you come in the country.

Definitively should talk to your travel agent, it is their job to organize that.

Hanoi, Vietnam
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14,604 posts
67 reviews
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2. Re: VOA with no letter of approval

They actually let you on the plane without any documentation for Vietnam? - very very unusual! I will just say that those are very strange circumstances, and you're lucky they let you in.

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3. Re: VOA with no letter of approval

On another note I have been a member of trip advisor for a while , with both inputs on reviews and forum posts. I have been unable to post the above with that account and had to open a new account. I just copy and pasted into new account and bingo first time. A little bit weird also!

Ho Chi Minh City...
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255 posts
9 reviews
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4. Re: VOA with no letter of approval

I find it incredible that the Airline allowed you to travel

Cuneo, Italy
Destination Expert
for Koh Tao, Bangkok, Ko Samui, Terengganu
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43 reviews
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5. Re: VOA with no letter of approval

Which Airline has allowed you to fly to Vietnam without Visa or Invitation Letter?

Yes, very strange.

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pacific palms
Destination Expert
for Mui Ne
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9,884 posts
42 reviews
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6. Re: VOA with no letter of approval

In the DIY argument or discussions that appear here this is one in the eye for a tour organised by a travel agent. And I might add at a higher cost that DIY.

Very sorry to hear of your problems, please name the agent involved for all aussies to consider.

Ross

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703 posts
56 reviews
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7. Re: VOA with no letter of approval

There is no law or legislation that airlines have to follow regarding immigration documents/visas to other countries. Some ask, some don't.

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8. Re: VOA with no letter of approval

Dragon, we flew KL to Hanoi via Hong Hong. Cathay pacific to HG then Dragon to Hanoi.

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Hanoi
Hanoi
Vietnam
Nha Trang, Vietnam
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7,714 posts
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9. Re: VOA with no letter of approval

"There is no law or legislation that airlines have to follow regarding immigration documents/visas to other countries. Some ask, some don't."

Perhaps not, but if a passenger isn't admitted into the country because of lack of the necessary documents, the airline will have to carry the cost of shipping the passenger back. All airlines I've ever flown with to Vietnam have checked that I had the visa.

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Beechworth...
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315 posts
27 reviews
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10. Re: VOA with no letter of approval

Our experience is that only the budget carriers check on visa status before you board. Onus is one them to return you if you are refused entry and I suppose the budget ones care about this.

Ross - you are spot on about the capabilities of travel agents, especially those based outside of VN.