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Problems contacting "Saigontourist" travel agent

Australia
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803 posts
37 reviews
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Problems contacting "Saigontourist" travel agent

Am trying to get prices from the SaigonTourist website for private tours (…saigontourist.net/packagetours_cat.php…) - they don't seem to have any listed.

I have emailed numerous times to their email addresses on their contact page, but to no avail.

Has anyone had email contact with them, or how can I get prices from them? Is it worth phoning them?

Has anyone any experience (good or bad) with this company. They seem like a large organisation.

Thanks

Vacation

CRB-CXR/VVCR, Khanh...
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846 posts
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1. Re: Problems contacting "Saigontourist" travel agent

This company was born in the days following the American defeat in 1975, by the Peoples Committee of HCMC, in part to manage hotel 'acquisitions' following their legal owners departure along with the Americans.

It is an organisation that puts the lie to claims that Vietnamese governments are 'Communist' - it is a truly a financial success story by anyones measure. There is, IMO, none other like it in VietNam.

As a 'world-class' tourism company, it is a large money generator for both the city and the country and invests in tourism developement in many parts of VietNam.

There is one criticism of the company is that their products cost plenty - as users of their taxis will know but unlike other high priced tour ops / agents such as those in Ha Noi, they deliver a quality product, with the power of their government owners.

Confusingly they have two web sites. You know of one, the other is: < http://www.saigon-tourist.com >. Take a look at: < www.saigon-tourist.com/en/about/about.htm >.

They are slow in responding - try some of the e-mail addresses on the second web site.

[mosquitobait (at) fastmail.cn]

CRB-CXR/VVCR, Khanh...
Level Contributor
846 posts
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2. Re: Problems contacting "Saigontourist" travel agent

This company was born in the days following the American defeat in 1975, by the Peoples Committee of HCMC, in part to manage hotel 'acquisitions' following their legal owners departure along with the Americans.

It is an organisation that puts the lie to claims that Vietnamese governments are 'Communist' - it is a truly a financial success story by anyones measure. There is, IMO, none other like it in VietNam.

As a 'world-class' tourism company, it is a large money generator for both the city and the country and invests in tourism developement in many parts of VietNam.

There is one criticism of the company is that their products cost plenty - as users of their taxis will know but unlike other high priced tour ops / agents such as those in Ha Noi, they deliver a quality product, with the power of their government owners.

Confusingly they have two web sites. You know of one, the other is: < http://www.saigon-tourist.com >. Take a look at: < www.saigon-tourist.com/en/about/about.htm >.

They are slow in responding - try some of the e-mail addresses on the second web site.

[mosquitobait (at) fastmail.cn]

Australia
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803 posts
37 reviews
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3. Re: Problems contacting "Saigontourist" travel agent

Thanks Darlek2

I tried 2 email addresses on the other site you mentioned - 1 got through, the other bounced. All seems a bit odd to me for such a large business.

Vacation

Semporna, Malaysia
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5,912 posts
44 reviews
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4. Re: Problems contacting "Saigontourist" travel agent

Vacation,

Many companies in Vietnam never response to my emails. I guess my emails fall into their spam folder or they still prefer the face to face transaction.

I booked a tour with them to Phu Quoc Island in 2004. I walked in, chose a program and paid.

After I’ve done this, I know a better way. I’ll buy my own air ticket from the Vietnam Airlines Office a few steps from Saigontourist Office. When I reached Phu Quoc, I’ll book a tour with the hotel. Price is lower and there are more tour options.

Saigontourist didn’t send their tour guide with us on the plane. Another guide in Phu Quoc picking us up at the airport.

Hanoi
2 posts
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5. Re: Problems contacting "Saigontourist" travel agent

www.saigontourist.com

Ad:49 Le thanh ton, district 1-Ho chi minh

Tel:84.8.829.8914

Fax:84.8.822.4987

Email: sale@saigontourist.net or info@saigontourist.net

Australia
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803 posts
37 reviews
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6. Re: Problems contacting "Saigontourist" travel agent

Thanks - I actually called them and got the email address of one of the people working in the office there - so I am waiting to see how that communication works out.

Vacation

7. Re: Problems contacting "Saigontourist" travel agent

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