What service and what comfortable accommodations! We opted for the Mercedes Benz service for the 6 of us traveling utilizing 2 sedans. What a pleasant surprise to be met on time and fantastic service by the chauffeurs. The Benz set up the theme for our vacation. After the crazy but fun drive for the airport to the hotel (motorcycles swarm like bees!)...we were met by the GM of the hotel outside the hotel by the steps with 2 hostesses and whisked straight to the refurbished rooms without checking in. This was done in private when we reached the hotel room. First class comfortable accommodation and in Asia, when one says first class and comfortable, it truly is!
We hit the bar after checking in for some light fare and we were not disappointed. Finger foods were just divine and the drinks were to our liking.
The buffet was absolutely delicious. Fresh fruits abound! Choices from American, European to Asian...they even served Pho for breakfast. Our 2 boys enjoyed this daily occurrence. The service and attention to detail is beyond imagination.
I know that there been negative reviews but we certainly did not find any one of them to be true. The noise was non existent. The rooms were optimally large for western standards.
The turn down service and light desert of chocolate every night was a nice touch. The hotel is within walking distance of Notre Dame, Post Office, Ben Tranh Market, etc. It was safe for us. And we walked at night without hesitation.
This hotel is above the Sofitel we've stayed in Europe and the US as far as comfort and service.