Managed to fly with the newly launched, Malindo Air, a new airlines established by joint venture of NADI and Lion Air.
Flew on their first day of launching of the route KL-Kuching and am expecting some technical glitch. As expected, check-in was a bit disappointing, with the service level of the staff still lacking and need to be polished more. But I would say this was an isolate cases and may not happened to others.
The flight was delayed due to the late arrival of the carrier from Kuching.
Boarding of the flight was smooth and was surprised with the interior of the flight. The colour of the seat was most welcoming.
The seat pitch was awesome, quite wide and the legroom was superb.
The flight entertainment will definitely keep the passengers occupied throughout the flight time, but too bad the headphone was not provided except for the business class. The selection of the entertainment was very extensive, tv, latest blockbuster film and music which covers both adult and children.
The refreshment served on board was a sandwich and mineral water.
with 15kg free luggage allowance, snack and assigned seating.