(NB This refers to a recent stay at Lily Beach resort, South Ari Atoll, Maldives)
One thing I would like to add and that is about the VIPs (friends of one of the owners) who stayed at Lily Beach (LB) for about a week whilst we were there before its closure. They treated the staff in a very bad way, for example the restaurant staff were not allowed to finish their dutes on time (9.30am, 2pm, 9pm) so if the VIPs wanted their breakfast at 11am or dinner 11pm, the waiters and chefs were kept waiting for them. This happened at all meal times and the staff used to get very little time to rest, we found it very upsetting. It also happened at the Pool bar, one member of staff, we were shocked to see still serving drinks at 2am! They (VIPs) had the music extremely loud one night, so loud that guests and the staff were kept awake, this went on until about 3am. We walked past one morning to watch our sunrise to find vomit in the pool bar. (Classy VIP vomit) The PB was in such a mess and the waiters always got up for 8am to clean the area whether their shift started early or in the afternoon. Now, we have all been treated like VIPs at LB, so why does one need to ask for anything more?
The Pool Bar one evening was turned in to a restaurant for these VIPs, a buffet dinner was set up, oh yes, meal time was set at around 10.30pm. We felt very uncomfortable sitting in the Pool bar like we shouldn't have been there and yet, we had paid for this holiday whilst these VIPs were there on a free trip. Another time the terrace at the main bar was reserved for these 'VIP's and they didn't even bother to show up! The staff felt terrible about this, turning guests away espcially those who had been to the resort for their 18th time! We don't have a gripe about people getting a free holiday but we have a big issue about people who think that they are better than everyone else and taking over the island without giving any regard or care to staff members and guests.
We hated seeing the staff so upset, they love to make every one happy, it makes them happy. Even when they are under pressure, they (staff) hide their true feelings and won't show you that they are unhappy. And thats one of the reasons we have loved LB so much, because the staff mean so much to us, they have such strong spirits.