I'm visiting Israel for two weeks and brought an old Cellcom phone with me along with my US smartphone. I was hoping to be able to get a SIM card for my US phone (a Verizon HTC Rezound) but the cell phone place I went to couldn't make it work, so instead they sold me a new SIM card for the Cellcom phone, which seemed to work fine. However, I quickly figured out that I couldn't receive calls or texts from anyone with a phone on the Hot Mobile network, which is a problem because a lot of the people I need to see here use phones from Hot. Any clue why this is happening and how I might fix it? I went back to the cell phone place and the guy who helped me had no idea why it was happening, and adamantly refused to believe it could possibly be a problem with his SIM card or with the phone itself.
Thanks for any help!