Just returned from a trip to Israel during which we had a major problem with cell phone access.
We had purchased a Telus "Travel Pass" for my own cell phone for the trip and it worked just fine for regular phone numbers and such emergency numbers as police, ambulance; however, it did not work for the many "star" numbers in Israel e.g. the 24 hour emergency service number for our rental car * 3888 or the tourist help line with a "star" number.
The customer service folks at Telus don't seem to have an answer other than to admit that the "Travel Pass" is unreliable. They don't seem to know why.
Am I just forced to pay the exorbitant cell phone rental fees in the future?
It seems to me that if Telus has been able to set up agreements re. regular numbers it should be possible to cover the "star" numbers as well.
Martyn, Sechelt, Canada