I have tried to direct this letter to the airport. However, they don't even have a customer service email.
I am a British citizen who have traveled to so many countries in the middle east as I am highly interested in the culture and the history. Every Arabian country I have been too I have been showered with kindness and hospitality. That is Until I arrived in Amman. I have spent many years learning the arabic language and I have become quite fluent. The first thing I saw was - the way they treat western people. They pretty much are butt kissers. They treated me with respect and dignity. but the same man that treated me with so much respect had just treated another Arabian with such discust I could not believe my ears (they were speaking in arabic - and he obviously thought I don't understand) what i learnt from their conversation was:
Iraqi Citizen: God bless you (hands him his passport)
Jordanian staff: Another Iraqi (sighs)
Iraqi Citizen: Is there a problem brother?
Jordanian: (looks at him irritatingly and ignores him)
Iraqi Citizen: I checked before I left Iraq and I was assured I have no problem in getting in and.....
Jordanian Citizen: shut up a second (he interupts him while staring at his passport) wait here (he gets up and goes to speak to another staff.
the Iraqi man stands there waiting and I hear him speak to himself - from what I could hear i make out a prayer.
The jordanian man comes back and simply says: You wont be seeing Amman.
Iraqi man: (very politely) for what reason?
Jordanian staff: Firstly, I don't have to tell you why, I have the right to refuse entry to whom ever I wish. so shut up and wait there. go back to your country and stay there.
Another Jordanian staff gestures him to follow him while the Iraqi man is practically begging and explaining to him that he has sold everything he owns to come here and pleads him to have some mercy and understand his situation. the man simply ignores him and looks at me with a wide smile pointing me to come over saying: Yes sir, Welcome sir, how was your flight sir......
I could not believe how nice he had become to me.
That iraqi man had done nothing wrong but his life had been ruined by a jordanian staff member simply because he didnt like the look of him. I have never been this angry before and I really felt like telling him he doesnt even deserve to be treated as a human being himself. I then hear another jordanian staff member screaming in arabic at other Iraqis to get into a room and an Iraqi man saying "My wife cannot sleep in a room filled with strange men! have mercy, god bless you, please do not be this way, we have done nothing wrong......." etc. etc.
After he handed me my passport I said to him "Allah esamhak" which means God forgives you. he did not reply as he was too stunned.
I will never forget this experience and will never ever return to Jordan. I have lost respect for Jordan and what I thought was a loving country. These people truly have no clue how to treat humans and truly are the most racist people I have seen. I make this harsh comment due to the many Iraqis I have met in Amman during that trip that have told me their stories and how they treat Iraqis.
I truly hope that god somehow puts you through what you are putting these innocent people through. NO ONE DESERVES TO BE TREATED THIS WAY.
SHAME ON YOU AND YOUR FAMILY AND YOUR COUNTRY.