During our second trip to Virgin Cove last week, I asked the owners about updates since the tsunami. Here’s the info I received -
After the devastating tsunami last year, owners Thomas and Gine took over the management of Virgin Cove. It has been hard work and with limited resources but they have done their best to make the resort better.
Virgin Cove was damaged by the tsunami. They were lucky compared to other hotels. Five of the Standard Fales were damaged, two of them have been rebuilt. The owners lost their house except the brick bathroom that still stands at the other side of the resort. There were smaller damages to the restaurant and to the Beach Villa that all have been repaired for a long time. Someone who has not been here would not be able to tell that they have had a disaster here except that their brick bathroom is still standing.
They did a lot of repairs and buying lot of new mattresses, sheets, pillows, mosquito nets, towels etc for the Standard & Family Fales that were affected.
They were surprised to read that some people had said that the food is inedible. The menu has now been changed at the request of guests. The only deep fried food on the menu at lunch is fish and chips, offered 2-3 times per week. The menu for lunch and dinner changes daily according to the number of guests per week. All foods on the menu were available when we were there last week. The high cost of food in Samoa contributes to the menu cost.
They now change the sheets every second day, and the towels every day. With the humidity being 95% in Samoa, the bed sheets often feel damp even though they are newly washed. This problem exists everywhere in Samoa unless there is air conditioning.
They have not been successful so far in convincing the government to repair the entrance road to Virgin Cove, they have asked the village to not charge guests the toll to use the road however no success yet.
To reduce the problem of mosquitoes, they are now spraying against mosquitoes twice a week around all fales and bungalows. This is done in other hotels in Samoa.
Although we found the staff to be very helpful and friendly, the owners mentioned that if anyone is not satisfied for any reason during their stay to please let them know right away so they can correct the situation.
All in all, I just wanted everyone to know that we found this property to be an absolute paradise if you’re looking for quiet, tranquil relaxation with one of the most beautiful beaches in Samoa. Lots of changes, same beautiful place.